Frequently Asked Questions
Everything you need to know about shopping with Geartrade.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your gear sooner.
What is your return policy?
We offer a 30-day return policy on all unworn items with original tags attached. Please use our online portal to generate a prepaid return label.
Are the items authentic?
Absolutely. Every piece of apparel and gear sold on Geartrade undergoes a rigorous multi-point inspection by our experts to guarantee 100% authenticity.
Can I change or cancel my order?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our support team.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on your location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay, as well as buy-now-pay-later options through Klarna and Affirm.